Privacy Policy - Tento

Last modified: June 11, 2017

MAZE LABS LTD (“MAZE”, “we”, “us” or “our”) cares about your privacy and data protection. We recommend that you carefully review this privacy and cookies policy. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this Privacy Policy.

We may change this policy from time to time by updating this page. If any changes are material and/or retroactive, we may provide additional notice as appropriate under the circumstances. Our use and disclosure of particular information will be governed by the Privacy Policy in effect at the time we gather that information.

By accessing and using the Tento mobile application (the App), you represent and warrant that you have read and understood, and that you agree to be bound by, this privacy policy.

What personal data do we collect from you? 


Personal data you provide to us when using the App includes all personally identifiable information (PII) and data that directly or indirectly identifies you such as your name, email address, phone number and location data. You control how much information you provide to us. When first using the App, you are prompted to provide us access to your Facebook profile. You can choose if and what specific information you provide through the data connection to Facebook. This information may include your name, email, interests, social connections and additional information available on Facebook. You might also be able to enhance this information on the App. Doing so is at your own personal discretion and is not explicitly required for your continued use of the App. We collect limited location data from you through your use of the App. In addition, we may also track your usage of the App for statistical and research purposes.

For what purpose do we process your personal data?


We process your personal data for the following purposes:

  • To provide you with basic information about other users using the App and in turn provide your information to other users;
  • To provide location-specific information and the ability to chat with other users on the App;
  • For analytics and market research purposes to improve our services and to develop new products and services;
  • Processing complaints, handling disputes, performing audits and meeting statutory requirements.
With whom do we share your personal data?


Our principle is that we only share the data that you have given us explicit permission to share with other users of the App to the extent of the main use-case of the App - discovery of other users nearby and ability to establish communication with them. We never share your personal data with other third parties.

Other third parties:
  • We may provide your personal data to third parties in order to meet a legal obligation or court order. When transferring personal data outside the European Economic Area we enter into EU Standard Contractual Clauses to comply with our legal obligations.
  • In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor.
Security of your personal information 


In accordance with the applicable laws and regulations, we have taken adequate technical and organisational measures to safeguard the security of your personal information. We store the personal information that we process on a secure database that is protected by technical access controls. Please be advised that while we strive to protect your personally identifiable data, we make no guarantees or assurances about our ability to prevent any such loss, access or misuse and are not responsible in the event that such loss or misuse occurs.

What are your rights?


You may request to review, change or remove your personal data which we hold about you under the Data Protection Act 1998. A small fee will be payable. You can submit such substantiated request – including your full name – to us per email to hello@tento.ai. We will contact you within thirty (30) business days after receipt of a request to review, change or remove your personal data.

Cookies and similar technologies


We may use cookies and web beacons in our App and on our Website. A cookie is a small text file that is delivered with pages from the App or Website and which is stored by your browser on the hard drive of your computer or on your smartphone. Cookies have various functions, for example a cookie can store your language preferences or password. Web beacons are electronic files invisibly embedded on web pages or in email to permit us to track online movements of web users. Cookies and web beacons do not usually contain any information that could personally identify you. At this time we do not respond to browser ‘do not track’ signals, as we await the work of interested stakeholders and others to develop standards for how such signals should be interpreted.

Additional Information and Contacts

Our services are directed to the general public. We do not knowingly collect information from children under 13 years of age, and explicitly ensure that users must acknowledge their age before using the App. We therefore have do not have any reasonable grounds for believing that children under the age of 13 are using our services unless a fraudulent statement has been made by the user. If we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us at hello@tento.ai. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. If required by law, as is the case to comply with the Children’s Online Privacy Protection Act (COPPA), we will nullify such personal information by erasing it from our database. If you have questions about the use of your personal data, please contact us at hello@tento.ai.